TY - BOOK AU - Carbonneau,Thomas E. TI - Alternative dispute resolution: melting the lances and dismounting the steeds SN - 0252016408 (alk. paper) AV - ARB\E C.T.A 1989 PY - 1989/// CY - Urbana PB - University of Illinois Press KW - Arbitration and award KW - Mediation KW - Dispute resolution (Law) N1 - Includes index; Includes bibliographical references ER -