TY  - BOOK
AU  - Carroll,Eileen
AU  - Mackie,Karl J.
TI  - International mediation: the art of business diplomacy 
SN  - 9041112901 (acidfree paper)
AV  - INU \ Cd  C.E.I 2000
PY  - 2000///
CY  - The Hague, Boston
PB  - Kluwer Law International
KW  - Mediation
KW  - Arbitration and award
KW  - Dispute resolution (Law)
N1  - Includes bibliographical references (p. 189-190)
ER  -